SOLUTIONS FOR
ALL HOSTING NEEDS

SSD VPS offers stable performance and is a cost-effective solution for general use. NVMe VPS, on the other hand, has significantly faster I/O capability, enabling quicker data processing speeds.

If your service requires high performance—such as high-traffic websites, database-intensive applications, or streaming services—we recommend choosing an NVMe VPS.

Kdatacenter’s Dedicated Servers are located in a Seoul Internet Data Center (IDC) in South Korea.

By leveraging the geographical advantages of our Korean IDC, we provide low-latency connectivity to major Asian regions, including China, Japan, Hong Kong, and Taiwan.

Through SK Broadband’s international network, we deliver stable and consistent global traffic performance—including traffic to China—at a more competitive cost compared to CN2.

We provide high-quality network connectivity optimized for Asian regions, including China, to ensure stable and reliable performance.

We support both Linux and Windows operating systems.

Available distributions include Ubuntu, CentOS, Debian, and Windows Server.

You may choose the operating system that best suits your requirements.

Yes. All IPs are of Korean origin IPs.

Yes, you can. However, for VPS you must use the VPS NVME product. and for Dedicated Servers, you need to request it during ordering.

KT IP is available only with VPS NVME, and since we must generate the order manually, please contact us via TICKET first. Note that KT IP incurs an additional cost of $10 per server.

We do not provide test IPs or test servers under our current policy.

A 1 Gbps network port is provided as standard and billed based on monthly traffic usage.

Traffic and bandwidth allocations are determined based on your selected service plan.

And you may also upgrade to higher bandwidth options as needed. We provide high-quality network connectivity optimized for both global and Asian regions to ensure stable and reliable performance.

It is based on the larger value between the total inbound (Total In) and total outbound (Total Out) traffic during the service usage period. Go to the service account you want to check on the left side of your dashboard, and you will find the "Bandwidth usage graphs" menu on the left.

If the contracted traffic is exceeded by 110%, the speed is restricted. The server speed will slow down. If the contracted traffic is exceeded by 120%, the service will be suspended.

If you want to resolve the restriction, please request an additional traffic invoice via a ticket. It costs $30 per 1TB and is only valid for that month. Alternatively, request an invoice to reset your service period and traffic via a ticket. Alternatively, you may upgrade your monthly bandwidth allocation for larger traffic requirements.

Yes, server configurations can be customized to meet your business requirements, including CPU, RAM, storage (SSD/HDD), and bandwidth.

All dedicated servers are equipped with IPMI (a remote management port), allowing you to remotely manage your server.

This includes performing OS installations, rebooting the server, and troubleshooting at the physical server level.

We accept the following payment methods: Alipay, PayPal, Paymentwall, and CoinGate.

Our promotional offers vary according to our sales policy. Please contact us via TICKET for details. For the annual plan, we charge only 10 months’ worth of fees. Accordingly, the annual option provides a more economical solution.

You can submit a cancellation request by going to MY PORTAL → Service → Request Cancellation. When submitting your request, you may choose either Immediate Cancellation or End of Billing Period. All cancellation requests are processed sequentially after confirmation.

Refunds are available only within three (3) days from the service activation date. In accordance with our company policy, refunds cannot be provided after this period. Any refund will be processed after deducting the applicable installation fee (VPS: USD 5 / Dedicated Server: USD 45).

In case of VPS, it is replaced for free once. However, from the second time onward, you must pay $5. Issues requiring invoice payment must be requested via a ticket on the dashboard.

SSD VPS supports up to 5 IP addresses, while NVMe VPS supports up to 10. Dedicated Servers support up to 16 IP addresses. Additional IP addresses may be assigned upon request, subject to your business requirements and availability.

We only provide IDC data center IPs; residential IPs are not available.

Please request a password reset. Resetting it requires rebooting the server multiple times.

If you go to the active service on your dashboard, you can check the IP corresponding to that service. You can also check the invoice number that needs to be paid for that service.