Privacy Policy

1) Who We Are

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• Company :KCInfra Inc.
• Website :https://www.kdatacenter.com
• Email :support@kdatacenter.com
• Head Office :126, Beolmal-ro, Dongan-gu, Anyang-si, Gyeonggi-do, Korea

We act as a Data Controller for direct customer data, and a Data Processor when handling data hosted by our customers.

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2) What Data We Collect

We may collect the following personal data depending on the service provided and jurisdiction

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• Identification :Name, email, phone number, address, company name (if applicable)
• Account Data :Login ID, hashed passwords, usage history
• Billing Data :Payment records, invoices, tax ID (if applicable)
• Technical Data :IP address, device ID, browser type, operating system, access logs
• Support Records :Chat logs, ticket emails
• Marketing Preferences :Subscription status, opt-in consent
• Sensitive Data :We only collect sensitive data (e.g. national ID, health info) with explicit consent and only when legally permitted.

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3) Purpose of Use

We use your personal data for the following purposes

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• ▪️ Account registration and identity verification
• ▪️ Service provision and maintenance
• ▪️ Technical support and customer service
• ▪️ Fraud prevention and system security
• ▪️ Legal and regulatory compliance
• ▪️ Billing, taxation, and contract enforcement
• ▪️ Marketing (with opt-in consent only)

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4) Legal Basis for Processing

Legal Basis	Applies To
Consent	Optional marketing, cookies, newsletters
Contractual Necessity	Service registration, billing, login, usage
Legal Obligation	Tax reporting, fraud detection, disputes
Legitimate Interest	Network security, customer support optimization (EU, KR, CA)
Explicit Consent	Required under PIPL (China) and DPDP (India) for processing most data

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5) Retention Period

Data Category	Retention Period	Legal Basis
Account & Billing Records	5 years	Korean Tax Law, GDPR Art. 5(1)(e)
Access Logs	3–6 months	Korean Communications Act, PIPL
Support Tickets	2 years	Legitimate Interest
Deleted Account Metadata	1 year	Fraud prevention & internal policy

Data will be securely deleted or anonymized after the retention period.

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6) International Data Transfers

We may transfer your data across borders to countries with different privacy protections. Where required by law, we use safeguards such as

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• ▪️ EU Standard Contractual Clauses (SCCs)
• ▪️ Data Protection Agreements (DPAs)
• ▪️ Contractual clauses under PIPL or DPDP

You acknowledge that these transfers may occur and agree to such processing.

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7) Your Privacy Rights

Depending on your jurisdiction, you may have the right to

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• ▪️ Access your personal information
• ▪️ Request correction or deletion
• ▪️ Withdraw consent (if processing is based on it)
• ▪️ Request restriction or object to processing
• ▪️ Request a copy or transfer of your data (data portability)
• ▪️ File a complaint with a data protection authority

To exercise your rights, contact us at: support@kdatacenter.com
We will respond within the timeframe required by law (typically 15 to 30 days).

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8) Marketing & Communication Preferences

We only send marketing communications with your prior opt-in consent. You can opt out at any time by:

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• ▪️ Clicking the “unsubscribe” link in emails
• ▪️ Updating your preferences in your dashboard
• ▪️ Contacting us via email

We do not sell your personal data to third parties.

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9) Children's Privacy

Our services are not intended for children under

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• ▪️ 13 (U.S.)
• ▪️ 14 (Korea, China)
• ▪️ 16 (EU, India, Brazil)

If we discover that a child has provided personal information without verified parental consent, we will delete it immediately.

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10) Cookies and Analytics

We use cookies to

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• ▪️ Analyze site performance
• ▪️ Understand usage patterns
• ▪️ Store user preferences

You may manage your cookie preferences via your browser or in our website footer banner.

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11) Updates to This Policy

We may update this Privacy Policy as necessary. Users will be notified via

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• ▪️ pdates posted on our website
• ▪️ Email (if material changes and consent applies)

The “Effective Date” at the top will always show the current version.

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12) Jurisdiction-Specific Disclosures

To submit a request, email support@kdatacenter.comWe verify identity before fulfilling requests.

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◼️ United States (California, CPRA)

California residents have the right to

• ▪️ Know what personal data is collected and shared
• ▪️ Request deletion of personal data
• ▪️ Opt-out of data selling (we do not sell data)
• ▪️ Limit use of sensitive data
• ▪️ Non-discrimination for exercising privacy rights

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◼️ Brazil (LGPD)

Brazilian users have the right to

• ▪️ Confirm data processing
• ▪️ Correct incomplete or inaccurate data
• ▪️ Revoke consent at any time
• ▪️ File complaints with the ANPD (Brazilian Data Protection Authority)

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◼️ Canada (PIPEDA)

Canadian users are entitled to

• ▪️ Access and correct their personal information
• ▪️ Know how it is used and disclosed
• ▪️ File complaints with the Privacy Commissioner of Canada

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◼️ India (DPDP Act 2023)

Indian users may

• ▪️ Request access, correction, and deletion
• ▪️ Withdraw consent
• ▪️ Know the purpose of data processing
• ▪️ Contact the Data Protection Board of India for disputes

We appoint a Data Fiduciary in accordance with the Act.

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13) Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, contact:

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Data Protection Officer (DPO)

📧 Email: support@kdatacenter.com
📍 Address: KCInfra Inc., 126 Beolmal-ro, Dongan-gu, Anyang-si, Gyeonggi-do, Korea

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