Your trusted local IT team in Korea.

Your servers run in Korea — your engineers don't have to.

KDATA delivers professional on-site support across Korean data centers and customer sites, from emergency response to routine maintenance.

Running infrastructure in Korea without a team here?

Distance turns a five-minute fix into a multi-day operation.These are the gaps KDATA closes.

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Your servers are in Korea, but you have no local engineers on the ground.

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Flying engineers in from overseas is slow and expensive.

emergency

You need immediate on-site support the moment an incident hits.

handyman

You need reliable hands for installation and hardware replacement.

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You need a trusted partner to manage infrastructure for your Korean customers.

Field Engineering Primitives

Everything you need to deploy, operate, repair, and maintain infrastructure in Korea.

01 / DEPLOY

Server Installation

Professional deployment in data centers or customer facilities.

  • Rack Mount Installation
  • Server Deployment
  • Cable Management
  • Power Connection
  • Hardware Inspection
  • Asset Registration
  • Basic HW Configuration
02 / OPERATE

Remote Hands Service

Our engineers perform on-site tasks based on your instructions.

  • Power ON / OFF
  • Console Access
  • BIOS Configuration
  • USB Media Operations
  • IPMI Support
  • OS Install Assistance
  • Firmware Upgrade
  • Server Health Check
03 / REPLACE

Hardware Replacement

Fast replacement of failed hardware components.

  • HDD / SSD Replacement
  • Memory Upgrade
  • CPU Replacement
  • Power Supply
  • RAID Controller
  • NIC Replacement
  • Cooling Fan
04 / RESPOND

Emergency On-site Support

24/7 rapid response for critical incidents.

  • Server Failure
  • Hardware Failure
  • Network Troubleshooting
  • Emergency Reboot
  • Boot Failure Triage
  • On-site Diagnostics
  • Incident Recovery
05 / DATA CENTER

Data Center Operations

Professional support at Korean data centers.

  • Equipment Delivery & Receiving
  • Rack Installation
  • Cable Organization
  • Asset Labeling
  • Inventory Management
  • Equipment Photography
  • Shipping Coordination
06 / NETWORK

Network Support

On-site support for network infrastructure.

  • Switch Installation
  • Router Installation
  • Firewall Installation
  • Patch Cabling
  • Fiber Optic Cabling
  • Cross Connect
  • Troubleshooting
07 / MAINTAIN

Preventive Maintenance

Regular inspections to minimize downtime.

  • Hardware Status Check
  • Disk Health Check
  • LED Status Verification
  • Cable Inspection
  • Temperature Monitoring
  • Rack Inspection
  • Maintenance Report

The hardware we handle.

Enterprise infrastructure brands and platforms supported by KDATA field engineers.

dns

Servers

Dell PowerEdgeHPE ProLiantLenovo ThinkSystemSupermicroASUSGigabyte
database

Storage

Dell EMCNetAppSynologyQNAP
router

Networking

CiscoJuniperAristaFortinetPalo Alto NetworksMikroTikUbiquiti

On-site across major Korean data centers.

KDATA provides field engineering support across Korean data centers, customer offices and specialized operational sites.

domain

SK Broadband IDC

hub

KT IDC

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LG U+ IDC

language

Equinix Korea

dns

Digital Realty

business

Customer Offices

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Manufacturing Sites

science

Research Centers

From request to report in five steps.

A simple field workflow from request intake to engineer dispatch, task execution and documented completion.

assignment

01. Submit a Request

Contact us by email or through your ticketing system.

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02. Engineer Assignment

A qualified field engineer is assigned to your request.

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03. On-site Visit

Our engineer visits the designated data center or site.

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04. Task Execution

The work is completed according to your procedures.

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05. Service Report

A detailed report with photos and work logs is delivered.

Local hands you can rely on.

Experienced field teams, clear communication and full documentation for remote infrastructure operators.

engineering

Experienced Field Engineers

Extensive experience supporting enterprise IT infrastructure and the major Korean data centers.

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Rapid Response

Quick on-site dispatch for urgent incidents to keep downtime to a minimum.

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Deep Data Center Experience

Hands-on experience across the full lifecycle of physical infrastructure.

Server InstallationCross ConnectHW MaintenanceNetwork TroubleshootingDeployment
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English Communication

We work directly with international customers across the channels you already use.

EmailTicketingSlackMS TeamsGoogle Meet
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Detailed Service Reports

Every request closes with full documentation.

Before & After PhotosWork SummaryFindings & RecommendationsCompletion Report

Built for teams that run infrastructure remotely.

Designed for global operators who need reliable Korean field execution without maintaining their own local staff.

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CDN Providers

cloud

Cloud Service Providers

manage_accounts

Managed Service Providers

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Hosting Companies

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Hardware Vendors

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Software Vendors

apps

SaaS Providers

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AI Infrastructure Companies

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Global Enterprises

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System Integrators

Engage us the way that fits your operation.

On-Demand Support
On-site support whenever you need it.
Remote Hands
Hourly or task-based field engineering.
Scheduled Maintenance
Regular preventive maintenance visits.
Dedicated Engineer
An assigned on-site engineer for ongoing operations.
24/7 Emergency Support
Around-the-clock incident response.
Project-Based Support
Installation, migration and deployment projects.