Privacy
Policy

Effective Date: August 1, 2025 | Last Updated: August 1, 2025

This Privacy Policy describes how Kdatacenter ("we", "our", or "us") collects, uses, stores, transfers, and protects your personal information. We are committed to complying with the world's major data protection laws, including:

• EU General Data Protection Regulation (GDPR)
• People's Republic of China Personal Information Protection Law (PIPL)
• Republic of Korea Personal Information Protection Act (PIPA)
• California Consumer Privacy Act & CPRA (United States)
• Lei Geral de Protecao de Dados (LGPD) - Brazil
• Personal Information Protection and Electronic Documents Act (PIPEDA) - Canada
• Digital Personal Data Protection Act (DPDP) - India

We apply different levels of protection depending on the user's country of residence but aim to ensure transparency, fairness, and security for all users.

1) Who We Are

We act as a Data Controller for direct customer data, and a Data Processor when handling data hosted by our customers.

2) What Data We Collect

We may collect the following personal data depending on the service provided and jurisdiction.

• Identification: Name, email, phone number, address, company name (if applicable)
• Account Data: Login ID, hashed passwords, usage history
• Billing Data: Payment records, invoices, tax ID (if applicable)
• Technical Data: IP address, device ID, browser type, operating system, access logs
• Support Records: Chat logs, ticket emails
• Marketing Preferences: Subscription status, opt-in consent
• Sensitive Data: We only collect sensitive data with explicit consent and only when legally permitted.

3) Purpose of Use

We use your personal data for the following purposes:

• Account registration and identity verification
• Service provision and maintenance
• Technical support and customer service
• Fraud prevention and system security
• Legal and regulatory compliance
• Billing, taxation, and contract enforcement
• Marketing (with opt-in consent only)

4) Legal Basis for Processing

5) Retention Period

Data will be securely deleted or anonymized after the retention period.

6) International Data Transfers

We may transfer your data across borders to countries with different privacy protections. Where required by law, we use safeguards such as:

• EU Standard Contractual Clauses (SCCs)
• Data Protection Agreements (DPAs)
• Contractual clauses under PIPL or DPDP

You acknowledge that these transfers may occur and agree to such processing.

7) Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information
• Request correction or deletion
• Withdraw consent (if processing is based on it)
• Request restriction or object to processing
• Request a copy or transfer of your data (data portability)
• File a complaint with a data protection authority

To exercise your rights, contact us at: support@kdatacenter.com

We will respond within the timeframe required by law (typically 15 to 30 days).

8) Marketing & Communication Preferences

We only send marketing communications with your prior opt-in consent. You can opt out at any time by:

• Clicking the "unsubscribe" link in emails
• Updating your preferences in your dashboard
• Contacting us via email

We do not sell your personal data to third parties.

9) Children's Privacy

Our services are not intended for children under:

• 13 (U.S.)
• 14 (Korea, China)
• 16 (EU, Brazil)
• 18 (India)

If we discover that a child has provided personal information without verified parental consent, we will delete it immediately.

10) Cookies and Analytics

We use cookies to:

• Analyze site performance
• Understand usage patterns
• Store user preferences

You may manage your cookie preferences via your browser or in our website footer banner.

11) Updates to This Policy

We may update this Privacy Policy as necessary. Users will be notified via:

• Updates posted on our website
• Email (if material changes and consent applies)

The "Effective Date" at the top will always show the current version.

12) Jurisdiction-Specific Disclosures

To submit a request, email support@kdatacenter.com. We verify identity before fulfilling requests.